As employers devise methods for a post-pandemic world, the question remains: What can leaders do to retain their virtual workers?
It is a question leaders have been grappling with for many years, as managers account for a 70 percent variance in worker engagement, based on Gallup.
The answer is not as troublesome as it appears. It has always come right down to the varieties of relationships between bosses and their workers that result in success and outcomes.
1. Deal with workers like people
Leaders should discover a way to connect with their people and connect their crew members with each other. It is essential for each employee mental well being and high performance. Always be looking out for alternatives to build community and connect as people, rather than merely employees spinning in a hamster wheel.
2. Present your true, genuine self
Genuine leaders are open to input from others. They’re clear, self-aware, and seek to understand themselves and others to quickly problem-solve to an agreed answer. They preserve a high level of integrity and develop extra productive relationships than their much less genuine counterparts.
3. Let others take the wheel
To be an effective leader in 2021 means sharing your energy and decision making by creating extra leaders inside the group. The first step is to construct your workers’ competence of their specific areas of duty or curiosity, then push your authority down to empower them to take the lead. This creates a leader-leader culture, not a leader-follower culture of employee bees in a top-down hierarchy.
4. Keep enhancing your communication skills
Warren Buffett has given us loads of sound recommendation over his lifetime. In a 2019 interview with Yahoo Finance editor-in-chief Andy Serwer, Buffett stated: “By far the best investment you can make is in yourself.” He added that investing in developing your communication skills — each in writing and in-person — “can increase your value by at least 50 percent.” That is good recommendation. The very best leaders are those who talk clearly and persistently.
5. Make your digital world extra real
Keep in mind these informal conversations across the water cooler? They’re things of the past however they have been the emotional glue that aligned individuals and generated empathy. On this new world of digital connections, it is useful to insert breakouts in your Zoom and Teams meetings. Have your crew members spend 5 minutes discussing how they solved their greatest problem throughout the previous week. Maybe earlier than (or after) a formal meeting, make any large announcements that commemorate teammates and give kudos to one another. Always consider new methods to connect individuals virtually, as they would have done in-person.